Many common technical support questions can be answered by checking the related section of this Reference Guide or by logging in and navigating to our Knowledgebase.

NOTE: It’s important to make sure you are using the latest version of the plug-in. Here’s how to check the Software Version in RMX.

If you still need technical assistance after checking this Reference Guide and our Knowledgebase, please feel free to contact our Tech Support Department by phone or email, and we’ll gladly assist you.

If you call and are not able to speak with a technical support specialist, it’s important to leave a message. All calls are returned in the order they are received. Your call or email is important to us, and we will get back to you as soon as possible.

  • (818) 955-8444 phone
  • (818) 559-9703 fax
  • (888) 870-4223 toll free in North America

Monday–Friday 10AM–5PM Pacific Standard Time


For product orders or sales please contact your local Spectrasonics distributor. All Spectrasonics instruments and Xpanders are sold through our international distributor and authorized dealer network.