SUPPORT - Contacts/User Groups

 

 

Many common technical support questions can be answered by checking the Spectrasonics Support Knowledge Base

 

NOTE: You will need to log into your User Account to access the Spectrasonics Support Knowledge Base.

 

If you are still in need of technical assistance after referring to the Support Knowledge Base, please contact the Tech Support Department by phone or email, and we will gladly assist you.

 

If you call and are not able to speak with a technical support specialist, it's important to leave a message. All calls are returned in the order they are received. Your call or email is important to us, and we will get back to you as soon as possible.

 

818-955-8444 phone

818-955-8613 fax

888-870-4223 toll free in N. America

 

Monday-Friday 10AM-5PM Pacific Standard Time

If you are calling outside N. America, please note the time difference in California.

 

email: info@spectrasonics.net

 

 

USER SUPPORT FORUMS

 

There are several excellent online users groups and forums for discussing Spectrasonics instruments on the web. These are not official company forums, but many knowledgeable Spectrasonics users visit these and are often very helpful when you need an answer to a question quickly. The Spectrasonics Team also visit these areas and contribute to them from time to time:

 

Spectrasonics Yahoo Users Group

 

Northernsounds Virtual Instrument Forum

 

 

SALES SUPPORT

 

For product orders or sales please contact your local Spectrasonics distributor. All Spectrasonics instruments, Xpanders and libraries are sold through our international distributor and authorized dealer network.